00:00 Introduction and Espresso Hour
00:36 Early Career and Military Service
02:13 Transition to Technology and IBM
03:20 Joining Mercury and Giga Spaces
04:53 Entrepreneurial Journey and Founding Tatango
05:41 Music and Entrepreneurship
12:49 Philosophy on Education and Failure
19:10 Challenges in Entrepreneurship
22:40 Current Venture: Perspective AI
31:56 The Problem with Traditional Surveys
32:38 The Annoyance of Constant Feedback Requests
33:51 The Evolution of Surveys: From Pen and Paper to AI
34:32 The Nuances of Customer Experience
36:18 Introducing Perspective: A New Way to Capture Feedback
37:02 How Perspective Works
38:31 The Magic Behind Perspective
42:20 Adapting to User Responses
52:50 The Future of AI in Feedback Collection
54:32 Conclusion and Final Thoughts
#Entrepreneurship #AI #CustomerFeedback #StartupStory